Text Box: Programme Structure
Text Box: 
Keynote Address
Mr. Venu Srinivasan, Vice President, CII and Chairman & Managing Director, TVS Motor Company 
Recognising Excellence
Announcement of the results of CII-EXIM Bank Award for Business Excellence 2008 
Panel Discussion : India @ 75 : Serving Society through Quality : The CEO’s Perspectives
The Industry perspective
Mr. Vipin Sondhi, Managing Director and CEO, JCB India Limited
The Healthcare perspective
Dr. Lloyd Nazareth, Chief Operating Officer, Wockhardt Hospitals	
The Education perspective
Mr. Vijay Thadani, Chief Executive Officer, NIIT Ltd
The Works Skill perspective
Mr. Ashok Reddy, Managing Director and C0-founder, TeamLease Services

Plenary Session II
Improving Business Performance and Competitiveness through Best Practice Benchmarking
Promoting Business Excellence (PROBE)
Dr. David Yarrow, Development Manager, Comparison International, UK
Plenary Session III
Customer Focus in Product Design : The Key to Quality Leadership
Ensuring Performance Reliability through Robust Design and Development
Mr. T S Nanjundaswamy, Deputy Director, Reliability & Components Area, ISRO Satellite Centre
Plenary Session IV
Building Resilient Organisations
Business Continuity Management : The Next Wave 
Mr. A. Venkataram, Managing Director, BSI Management Systems India Pvt Ltd
Business Risk Analysis 
Mr. Frank Post, Director, BSI, UK
Plenary Session V
Improving Quality Practices through Cross Learnings
Reaching out to Consumers through affordable and accessible Healthcare services : Yashaswani Insurance Scheme
Dr. Asha Naik, Medical Superintendent, Narayana Hrudayalaya
Leveraging Technology to service the underprivileged : Telemedicine 
Mr. L Satyamurthy, Programme Director, Telemedicine, ISRO


Plenary Session VI
Organisational Excellence : People and Process Dimensions
Delivering System capabilities by leveraging Human Potential
Mr. Vibhuti Jha, MD – International Business, Human Potential Project, USA
Enhancing Organisational effectiveness through Integrated Management System
Mr. K.V. Rama Mohan, Group Head - IMS & BPO Quality, Infosys Technologies Ltd
Plenary Session VII
India @ 75 : The Unsung Heroes and their Silent Revolution
Panelists :
Mr. N.S. Prashant, Karuna Trust
Mr. Shanker Gopal Krishnan, Core Committee Member, Kuruvila Jacob Memorial Educational Trust & President, Madras Consultancy Group
Mr. Gopal Patwardhan, Chairman, Autoline Group of Companies
ABB Vendor Cluster Presentation 
Valedictory Session
Summit sum-up and Closing Remarks
Mr. P. Girish, Principal Counsellor & Head, CII Institute of Quality
QualitySummit16th

India @ 75 : The Quality dimension

6 - 8 November 2008 | BIEC | Bangalore