email   phone 91-80-23289391   +91-80-23289391

Two Days Workshop On Developing Right Metrics

Connecting Lead & Lag Measures for Sustainable Performance

Metrics are Vital to understand Organizational performance. They are the eyes of the management as Steering controls. Developing the right metrics connecting Lead and Lag indicators are beneficial to outcomes. Right metrics help monitor, understand, predict and control performance of the Organization. When understood and leveraged correctly, they help drive outcomes associated with all stakeholders.

Lead and Lag indicators are two types of measurements that helps the management in assessing performance of various functions. These two types of Indicators help connect the cause and effect relationship thereby strengthening the Process Management framework in the Organization on their journey of Excellence. Choice of right Lead indicators help in tracking Processes leading to intended outcomes that are known as Lag indicators.

This 2 day program is intended to help Business practitioners to understand how to design and use metrics for enhancing Organizational Performance with respect to all stakeholders. It also helps to understand the many facets of one to one and one to many relationship of Lead and La indicators. When understood and implemented well, metrics help connect the Vision of th Organization to activities on the ground achieving Inclusive Excellence meeting needs an expectations of all stakeholders.


  • Understand Lead and Lag Indicators
  • Understand the process of developing Organizational
  • Metrics connecting Lead and Lag indicators
  • Understand Key Metrics for translating Vision to Reality


  • Hands on experience on developing metrics
  • Hands on experience on developing metrics
  • Network with fellow participants to widen the horizon of learning
  • Revalidate / better quality of metrics used in your Organization

The Programme would be led by experienced Cll Counsellors having a wide experience of assessing Organizations across different sector


INR 20,000 + 18% GST
Delegate Fee is non-refundable, however change in nominations are accepted


Sudha S, +91 98864 93998,
N Deep, +91 98453 53135,


Confederation of Indian Industry - Institute of Quality, Bharat Nagara 2nd Stage, Off Magadi Main Road,
Vishwaneedam Post, Bangalore - 560 091. Phone: 080-23286085/7690/9391

Business Excellence
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CII - Institute of Quality

icon 1Near Bharat NagaraII Phase Magadi Main Road

icon 1Vishwaneedam P.O. Bengaluru 560091

icon 2 91-80-23289391

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