This three-day (non-residential) training is aimed at developing skills for assessing the effectiveness of various management approaches and their deployment for achieving Excellence. The course is newly designed, the training material revised and an Award Winning Case Study used, that is aligned to the EFQM Excellence Model 2013. The Assessors ofthe European Excellence Award andthe CII-EXIM BankAward for Business Excellence are also trained through similar case studies. There are many new challenges to be addressed by Business Managers in the current business scenario covering issues like Risk Management, Innovation, Organizational Agility, Sustainability, Work Life Balance, Sustaining Superior Results etc.

OBJECTIVES

• To get an integrated view of management on Excellence and meet the new challenges.
• To equip participants with necessary management/ assessment skills for measuring the effectiveness of various initiatives taken by an organization towards Excellence.
• To prepare potential Assessors for the CII-EXIM Bank Award for Business Excellence.

COURSE TOPICS

• The Excellence Model-an integrated view
• Integrating Assessment with Business Planningand Improvement
• EFQM Excellence Model 2013
• Application of RADAR (Evaluation & Implementation Tool)
• Case study based learning and application
• Facilitate internal and external assessments comprising all facets of Business

This workshop is a must for all those professional Managers, leading the change process in their organizations to become globally competitive and progress towards achieving Excellence. It is particularly beneficial to CEOs, COOs, Fleads of Corporate Planning / Business Development, Functional/ Departmental Fleads, TQM Coordinators and Senior Managers, with an appropriate business exposure and leadership position. The Registration Details / Reply Form and the terms and conditions are enclosed herewith for your reference and use. Since registration is on first-come-first serve basis, please forward your nominations at the earliest.

REGISTRATION FEE

Member: 38,000 + 18% GST
Non Member: 40000 + 18% GST

REGISTRATION CONTACT

Sudha S, +91 9886493998, sudha.s@cii.in
N Deep,+9198453 53135, n.deep@cii.in