CII had the unique distinction of being the first institution of its kind to provide value added services to enhance competitiveness of Indian industry. The first major step in this direction was the setting up of  the CII TQM Division in the mid-80’s.

In 1995, which was the centenary year of CII, it was decided to set up 4 Centres of Excellence for providing training, advisory and consultancy services to industry and other sectors of the economy. The first of these Centres was established in 1999 and became operational in May 2001 in Bangalore. This Centre was named as the CII Institute of Quality and it was a special privilege for me, as Chairman of ABB India at that time, to offer sponsorship of this Institute.

The Institutte’s services encompass Training, Counselling, Assessment, Study Missions, Seminars and Conferences, Best Practices sharing, Events and Awards/Recognition programmes.  These services are offered in areas such as Organisational Excellence, TQM, Quality Management Systems, TPM, Educational Excellence, Food Safety & Quality, Six Sigma, Lean, Road Safety and General Management practices.  CII-IQ provides these services in various sectors of the economy.

In these years, CII-IQ has had over 300,000 participants from manufacturing, services, education and governance sectors benefitting from the programmes covering the entire spectrum of management from CEOs to operational level personnel.  If Indian industry is today recognized for its quality initiatives, I venture to say that the CII-IQ can take a measure of credit for this. But the journey is far from complete. It is our vision to make the CII Institute of Quality a world class Centre of  Excellence for awareness creation, education, training, consultancy, research and publication of relevant literature.

I invite Indian industry, educational institutions, service sectors and government departments to take full advantage of the wide arrays of programmes offered by CII-IQ.

Let us together take India forward on its march to global competitiveness and recognition.

 

Chairman
CII Institute of Quality