email cii-iq@cii.in   phone 91-80-23289391

cii-iq@cii.in   +91-80-23289391

Business Excellence

The Model


CII has been promoting the Excellence Framework over two decades towards building organizational excellence. The Excellence Model encompasses all aspects of managing the business viz., People, Partnerships, Processes and Performance and provides an integrated management framework for self-assessment for the top management.

The Excellence Model is based on universally accepted standards and practices that are found in the European Quality Award, the US Malcolm Baldrige National Quality Award, Japan Quality Award and Australian Quality Award. The Business Excellence Model has several organizations who successfully implement the Model. This recognition is based on International benchmarks and is a rigorous and transparent procedure, creating opportunities to benchmark against other organisations.

The Assessment is done by a team of highly qualified and trained business professionals. CII and Export-Import Bank of India (EXIM) jointly instituted the CII- EXIM Bank Award for Business Excellence, to recognize the organisations that have demonstrated outstanding performance supported by excellent practices, and present them as role models for others to emulate.

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Courses Offered




CII-EXIM Bank Award For Business Excellence


The Award for Excellence was established jointly by CII and Export-Import (EXIM) Bank of India in 1994 and is based on the EFQM Model for Excellence. Its main aim is to enhance the ‘Competitiveness of India Inc.’, and recognises organisations who have achieved excellence. A large number of organisations have used this model to


  • Define excellence across the organisation
  • Develop an integrated approach for achieving substantial competitiveness
  • Review and improve strategy, process and performance
  • Identity and share first-class practices
  • Provide opportunities to develop business leaders

The CII-EXIM Bank Award for Business Excellence encourages Organisations to strengthen their management to enhance its global competitiveness and sustain their competitiveness to become World-Class Organisations. The Award is administered by CII.



Upcoming Training Programs
CII National Business Excellence Conclave 2017

9 May 2017, Bangalore

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CII -EXIM BANK AWARD FOR BUSINESS EXCELLENCE 2017


The Excellence Model is based on universally accepted standards and practices that are found in the European Quality Award, the US Malcolm Baldrige National Quality Award, Japan Quality Award and Australian Quality Award. The CII-EXIM Bank Award for Business Excellence encourages Organisations to strengthen their management systems, practices and capabilities to enhance and sustain their competitiveness to become World-Class Organisations. The Award is administered by CII.

CII-EXIM Bank Award Application Brochure 2017

CII-EXIM Bank Award Application Brochure 2017 For Small And Medium Business




Business Excellence For Sustained Competitiveness


  • National BE Conclave
  • The BE Club
  • Business Excellence Award
  • Training and Workshops on Business Excellence (BE)
  • Counselling on Implementation of BE frameworks for Strategy Development
  • Facilitated Assessments of BE Journey; online version available
  • Enabling BE Implementation in Small and Medium Businesses
  • Benchmarking services through the BE Club
  • Modular Programs on BE and BE Cluster for SMBs
  • National Excellence Practice Competition
  • BE STAR RECOGNITIONS
  • GROUP BUSINESS EXCELLENCE RECOGNITION PROGRAMME
  • SMB PERFORMANCE EXCELLENCE – STAR RECOGNITION



CONTACT US

CII - Institute of Quality

icon 1Near Bharat NagaraII Phase Magadi Main Road

icon 1Vishwaneedam P.O. Bengaluru 560091

icon 2 91-80-23289391

icon 3 c.n.sinha@cii.in