CII Institute of Quality

 

About us

Milestones

Quality Journey

Services

Research & Partnering

Advisory Council

The IQ Team

The IQ Building

 

Milestones

1988 : 

·   CII set up a Division for promoting TQM

1989 : 

·   First International Mission on TQM to JUSE, Japan

1992 : 

·   First Company in India gets ISO 9000 Certification

1993 : 

·   First Quality Summit organized
Work in the area of Quality in Governance began
CII recommended the setting up of Quality Council of India (QCI) for providing the national accreditation mechanism

1994 : 

·   CII adopted EFQM Model and introduced the Business Excellence Model & Award

1995 :

·   Training & Counselling services for Education Sector started

1997 : 

·   First CII EXIM Bank Award won by Hewlett Packard
Training & Counselling services for Laboratory/ Measurement began

1998 : 

·   The TPM Club India established
First TQM Cluster in the manufacturing sector started with Prof. Tsuda
First Summit on Quality in Education organised

1999 : 

·   Cluster on SMEs Started

·   CII set up the Institute of Quality in Bangalore

2001 :

·   Training Programmes on Management Development introduced

2002 : 

·   Training & Counselling services for Food sector introduced
CII IQ became a member of GEM (Global Excellence Model) Council

2003 :

·   Lean Concept introduced

2004 : 

·   Breakthrough Management concept with Prof. Shiba introduced
Clusters on Schools started
Six Sigma Services introduced

·   The first 2 Food HACCP clusters started

2006 : 

·   Legal Metrology and Pharma Training & Services Introduced

2007 : 

·   Awareness, Training and Services introduced in Healthcare, Retail, Pharma and Biotech Sectors

2008 :

·    Promotion of Business Excellence Award among Small & Medium Businesses

·    MoU signed with JMAC for Lean Management services

·    Business Continuity Management services introduced

·    Education Excellence Model launched