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CII-IQ conducts nationwide ZED programmes for MSMEs

CII-IQ again collaborated with the Quality Council of India (QCI) during October to December 2017 on a nation-wide propagation of the ZED Scheme (Zero Defect & Zero Effect) to implement the ZED Maturity Assessment Model to develop an ecosystem to sensitize MSMEs for continuous improvement.

Based on QCI approved locations, the Institute conducted five “5 Day ZED Assessor Training programmes” in Delhi, Mumbai, Pune, Chennai and Bangalore and a one “5 Day ZED Consultant Training programme” in Pune for 132 registering participants besides a “5 Day Capacity Building Training programme” in the “backward” area of Madurai for which 26 industry participants registered. Participating MSMEs were required to register online for this programme. The Ministry of MSME, Govt. of India and QCI, aided by implementing organisations like CII have national level plans to ZED Certify over 20,000 MSMEs.

This is the second time CII is conducting similar programmes having earlier successfully trained 200 participants from 12 pan-India locations in March. CII was given this important role of an executing agency for the said training programmes through which over 350 industry personnel have been trained pan-India this year. CII will also be conducting similar trainings in the first quarter of 2018 at Mumbai, Bangalore, Pune, Hyderabad, Chennai, Goa, Mysore and Alleppey.

The objective of these training programmes is to develop a national pool of ZED assessors and consultants, who will assist MSMEs by providing consultancy and assessment for ZED certification. The ultimate aim of the scheme is to enable the MSMEs graduate to higher levels of ratings as per the ZED Maturity model.

For more information on ZED programme roll-outs by CII-IQ, please contact or


CII - Institute of Quality

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